Patient Information

The team at Community Smiles is committed to providing excellent dental care in a comfortable environment where patients can relax and feel at ease. Here you will find information on what to expect during your first appointment along with links to patient forms and paperwork.

Contact Us

We are happy to hear from you, answer your questions, and schedule an appointment. Call Community Smiles at 919-913-9075 or stop by our office.
1728 Fordham Blvd Ste 125
Chapel Hill, NC 27514

Request An Appointment

    New Patients

    It is easy to make an appointment for your initial examination and dental treatments. Call 919-913-9075 to speak with a team member.

    Payment Methods – Check or Cash Accepted

    COVID-19 Updates



    As many of you know, Community Smiles has been open throughout the COVID-19 pandemic, providing emergency care to our patients. On Monday, May 11, our practice will start seeing patients for non-emergency care, including cleanings. We also still invite new patients to contact us if they are in need of care.

    At Community Smiles, we have always followed infection control issued by the CDC, ADA®, and OSHA to help protect every one of our patients and team members from the many infectious diseases that we are potentially exposed to on a daily basis. During the pandemic, we have implemented additional safety precautions according to national, state, and local guidelines to help protect our patients and staff. We will continue these practices for the foreseeable future.

    Masks at Community Smiles:

    Community Smiles encourages all our patients to wear masks in public, even if you feel well. Wearing masks at your in-person visit is required and ALL family members must wear a mask. We have cloth masks available for purchase if needed.

    Before Your Appointment:

    • Pre-screen by phone before scheduled appointments. The current protocol is to screen patients by questions regarding symptoms, contact, and exposure of COVID-19.

    When you arrive at our office, please wait in your car. For the safety of you and others, we are limiting patients in the waiting area. Please let us know you have arrived by responding to the text we send you, and we will respond when your chair is ready.

    In the Office:

    • We will be scheduling appointments in a way that promotes social distancing and allows adequate time for us to disinfect all areas of use in between patients.
    • If you do happen to be in the waiting room with someone, please practice social distancing.
    • Masks are REQUIRED.
    • We ask our patients to come to their appointment ALONE if at all possible. For those patients who need assistance or a guardian to accompany them, we ask that this be limited to one person.
    • All staff will be wearing recommended personal protective equipment (PPE) including scrubs, masks, and gowns for the duration of your visit.

    Thank you to our patients as we move forward into the “new normal.” Please know we value your trust and loyalty and look forward to welcoming you back to Community Smiles.


    In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain diligent in protecting the health and safety of our patients and staff. Our practice has reinforced our already comprehensive Infection Control procedures with our team members, which includes wearing personal protective gear, using hospital-grade disinfectants, and practicing the latest sterilization protocols.

    We are also taking the following additional steps:

    • Increasing the frequency of thorough cleaning and disinfecting of all areas of the office
    • Instructing team members to stay home if they’ve traveled to high risk areas or if they have any COVID-19 related symptoms
    • Removing communal items that may be touched by multiple people throughout the day such as our magazines and brochures

    For emergency treatment please email or call our office, or you can call our emergency line at (919) 913-9075.

    Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated as the situation develops.

    Thank you for your patience and understanding as we all try to navigate through this challenging situation. Stay healthy and safe.

    Welcome to
    Community Smiles

    Making an Appointment

    It is easy to make an appointment for your initial examination and dental treatments with Community Smiles. Simply call 919-913-9075 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.

    What to Expect

    Walk into our lobby where you will be greeted by our friendly team. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.

    Initial Examination

    Initial Examination

    Your initial dental exam will take around one hour. The experienced team at Community Smiles will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then Dr. Woods will complete your examination and make recommendations for proposed dental treatments.

    Pain Concerns

    Pain Concerns

    We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Woods will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.

    Dental Insurance

    Dental Insurance

    We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 919-913-9075 to see if we are currently working with your insurance provider.

    Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.

    Financial Policy

    Financial Policy

    Community Smiles provides high quality dental care to families throughout the Chapel Hill area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how Community Smiles is the solution to all of your oral health needs.